Key holding for properties in Calpe, Benidorm, Alicante and on the Costa Blanca
Key Holding Service is the secure storage of one or more sets of keys for an apartment, flat, house or villa, with the ability to promptly provide access to guests, tenants, tradesmen, cleaning services, insurance specialists or emergency services during your absence. This is one of the most sought-after solutions for property owners in Spain who live in another country or visit only a few times a year.
The service is particularly relevant for property owners in Calpe, Benidorm, Alicante, Altea, Finestrat, Villajoyosa, Moraira, Benissa, Jávea, Dénia and throughout the Costa Blanca. If you cannot fly out quickly due to work, family commitments, flight schedule changes or other reasons, the property should not be left without supervision. At any moment, urgent access may be required: to fix a water leak, let in an electrician or plumber, welcome guests, accept a delivery, arrange cleaning, or check the condition of the house after bad weather. In such situations, having a trusted person with access to the keys helps resolve the problem quickly and avoid serious consequences.
What the service includes
- secure storage of one or more sets of keys;
- access to keys only according to your written instructions;
- handing over keys to guests, tenants or relatives;
- guest welcome and accompaniment (Meet & Greet);
- providing access to tradesmen, cleaning services and contractors;
- opening the property in emergency situations;
- routine inspection of the flat, house or villa;
- photo and video report after each visit;
- supervision of repair and maintenance work.
When the service is particularly useful
Key holding allows you to quickly solve many tasks without your personal presence:
- water leaks, plumbing or boiler malfunctions;
- power outages or the need to let in specialists;
- property inspection after rain, strong winds or prolonged absence;
- preparing the home for your arrival;
- arranging cleaning before check-in;
- welcoming tenants or guests;
- carrying out repairs and supervising contractors;
- access for insurance companies, appraisers or service providers;
- property viewings for potential buyers or tenants.
Timely response helps prevent costly damage and keeps the property in excellent condition.
Additional property management services
If necessary, the key holding service can be combined with comprehensive property care:
- regular property inspections;
- monitoring of engineering systems;
- ventilation of rooms;
- mail collection;
- arranging cleaning;
- pool and garden maintenance;
- supervision of renovations;
- preparing the house for the owner's arrival;
- assistance with guest check-in and check-out.
How key storage is organised
Keys are stored in a secure location and are used only with your consent. Handover is made exclusively to persons you have previously specified: tenants, relatives, tradesmen, cleaning company representatives, insurance organisations or service providers. Each property visit is agreed in advance, ensuring full control over access to the property.
Where the service is provided
We work with flats, apartments, townhouses, bungalows, houses and villas in Calpe, Benidorm, Alicante, Altea, Finestrat, Villajoyosa, Benissa, Moraira, Jávea, Dénia and throughout the Costa Blanca.
Why property owners choose key holding
- secure backup access to the property;
- no need to urgently travel to Spain;
- quick response to emergencies;
- convenient check-in for guests and tenants;
- constant property oversight during your absence;
- ability to combine key holding with full property management.
Key holding means peace of mind for the owner, security for the property, and the confidence that even while thousands of kilometres away, you can quickly resolve any situation without an emergency flight to Spain.